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Shipping & Returns

Shipping Policy

Delivery days are 3 -5 standard working days the cost for this is £3.99 if you would like this next day delivery it will cost £5.99  FREE DELIVERY for orders above £50.

Return & Exchange Policy

If you have ordered items from us that you no longer need, want or unhappy with please contact us to arrange your refund and returning the item.  We accept non faulty items back from our customers within 30 days of delivery however the items must be in a condition that would be suitable for the item to be resold. The item should not be personalised and be in their original packaging.

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Any items that you return due to being faulty will be refunded in full including the delivery charge. The refund will be issued once we have inspected the item/s, you will be notified via e-mail of when you should expect the refund. Customers should allow  up to 14 working days before we refund your order or ship a replacement for the faulty item. We aim to complete all refund processes within 14 working days.

 

Any orders returned after 30 days are NOT entitled to any refund.

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